Security

How to stop an intruder from using my email?
If you have never created a Freewallet account but continue receiving emails from us, we recommend taking the following steps: Update your email passwo...
Wed, 26 Aug, 2026 at 1:28 PM
AML policy and your account blocking
Freewallet is committed to providing a safe and secure environment for managing digital assets. To maintain the security of our platform and comply with int...
Wed, 26 Aug, 2026 at 1:28 PM
2FA Protection and benefits of using it
Two-factor authentication (2FA) is an additional security layer that helps protect your account and sensitive actions by requiring a second verification ste...
Wed, 26 Aug, 2026 at 1:28 PM
What is Cold Storage in crypto and why is it safe?
As you may already know, the security of our customers’ assets and accounts is our highest priority. To help protect user funds, Freewallet uses cold storag...
Wed, 26 Aug, 2026 at 1:28 PM
My withdrawals blocked after password recovery
The security of our users’ funds is our highest priority, which is why Freewallet continuously introduces new security measures to protect accounts and asse...
Wed, 26 Aug, 2026 at 1:28 PM